Showing posts with label callcenter life. Show all posts
Showing posts with label callcenter life. Show all posts

8.31.2010

Call Center Life

What a journey! If that’s what you call it. Some treat it as a devolve, some just passed by and others really don’t care if they’re here or not.

Bumpy, fun, exhasuting not to mention elating ride it has been. What? Five years? Wow! I can’t imagine those years, growing and learning at the same time. I never thought I would stay and linger in this industry as it was just the most “in” thing, hip, wild and frivolous. That’s it! Nothing more, nothing less. Mind you, my dream then was to become an infamous programmer, savvy and techie. Alas! The language that I know? I’d be damned! The programming that I know was so four years ago, crap, right? With the ever changing and occuring world of software development with a wink of an eye what you know maybe a thing of the past.


C   a   l   l   C   e   n   t   e   r    L   i   f   e

Working late nights, asleep during daybreaks and parties on restdays and weekends. A routine, yes but that pretty much sums up the whole time I’ve been here. I know, generic and pathetic yet that’s what happens when you’re young and full of shit with a bagful of cash on your strip.

I started 2004, timid and shy, agressive and repulsive at the same time with a handful of courage on my left hand and a book by my right. At that time, my interview with TelePerformance went haywire; read: SALES (what the effin’ schmuck should I do?) The clock striked one helpless and desperate with just twenty pesos on my pocket, hungry at the same time. I dragged myself to Sykes Asia, marble lobby was clacking with high-heeled shoes and the mode of conversation? Whatelse but the dreaded English Language, OMG! My feet were shaking and the sweat was oh so cold than ice. Well! This is it! I am here, there’s no turning back, either make it or break it! I stormed. Luckily ended with an elusive account far more than I expected. READ: NO TALKING. Just plain typing. Speed and skills are what they need. No need for your brain to function. My worries were in vain. Got the hire.

That was the easy part. Then came course skills, I bled alright! Whew! That didn’t came to flattering but I managed. Week TWO passed by so breezy, week THREE was agony, bloopers on week FOUR and week FIVE was utterly hell. Scrutiny, details and a zappy mind was needed. Your holster was to deal with it or bear with it. Four years passed, it marked well. Got a disorder from it. O-C. Discomfort you say? Nope! Never better actually.

Seasons came and left, storms crashed and devastated. This I mean literally! Milenyo? Ondoy? Ring a bell? Yes, They were part of it all.

Yet all of such has been a joyride. A classic twist and turn. Fostered a lot of memories, tears and laughter hand in hand. Priceless bondings and get togethers. And the flirtings? They were on the sides!



Outsiders call it WORK but us? It’s LIFE.

What else can I say?

Tara, join the bandwagon.

3.19.2008

Officially BUMmed life!

For the first in my life, I’ve been utterly useless. Not knowing what to expect and what to do. Previously, my entire career at a call center that I have worked on for the past 4 years of my freaking life, I have been the most dominant and control freak-- ever. This I tell whole-heartedly, I mean, all the details and facts, readily adjusted to my comfort. But when a tragic sort came, in a snap it readily hit me, all is over and that is it.

Maybe its just me and the syndrome but I’ve been browsing my life and all have really been a blessing. Seems to good to be true but it is. I was able to commend and draft every individual to my presence, seemingly not all can do that. Yet am just not sure but haplessly  there comes a phase in your life that you tend to over-react with. Right now my mind has great surges of information that I wanna write to, but fact is I may not have the time. Timing is one, but splurge? Highly thinkable.

Gee! It really is freaking me not to have a some career stability at my age. A friend of mine recently told me, its good for me to be able to appreciate the life that I’ve had compared to the uneasiness and burden that I have right now. Clearly you won’t value a precious gem while you still have it. People tends to ask more and am not eliminating myself from the bunch!
Odd though, am marathoning few seasons/chapter of The Desperate Housewives. Am actually desperate, come to think of it, I mean all of it, by love is one, been trying to contemplate over it a few years back already and now, a career, most of the people in the metro is so anxious to get to that I have just wasted. What a fool huh? I guess that really goes to show how bludgered my sense are. 

Man I do need to sort my priorities. A heck of it has been stashed away to the bin if you’ll ask me! Why? A career completely lost, and if its not the worst, do add the filth that I make with all those years with the company. Money does buy all the craziness this world can offer but you’d still feel empty deep within. Most pageants wore the title world peace but I guess, we really need tons of it.
Am not trying to convince each one to share my thoughts though, expressing it would be most grateful, thank you! But how? With the turmoil and everything that we face? I doubt if that would still be achieved.

the thoughts of 3AM

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